Why do landlords use us for letting & property management?
We treat lettings no different than sales because, in actual fact, it is not a lot different.
Some agents would tell you letting is easy compared with sales; however, we would not agree.
Both lettings and sales include the same services:
- Valuing the property properly
- Marketing the property properly
- Letting the property properly
- Completing the property properly
What I would add to the letting process is:
Continuing to let the property properly – that is ensure the tenant you have introduced is looking after the property, paying the rent on time, not breaking any of the tenancy laws and when the tenancy ends as an agent we have several duties that MUST be done PROPERLY or there can be problems.
Customer service is absolutely imperative in lettings and it has to be on a consistent basis. Sometimes things go wrong in a property that are no-one’s fault but as an agent it’s so important to ensure both the owner and the tenant are given a fantastic service, including immediate contact and instant action.
Again whilst we cannot promise a hassle-free transaction, we will endeavour to make your property journey as exceptional and enjoyable as possible. Our many years of experience in this industry have gained us an excellent reputation for value, quality and service with a smile. We understand this may be your first time of letting a home you have lived in or it could be an on-going investment – either way you have worked hard for your property and we will work even harder to let it for you.
We want to be #1 on your phone list whenever you need ongoing lettings advice or when you are ready to move on and want you to recommend us to your family and friends. We know that people only recommend EXCELLENT service, ‘good’ and ‘ok’ do not make the grade, so unless we provide you with the best service possible, then you are not likely to recommend us!
Over 30 years of experience in Estate Agency, Lettings, and Property Management in the local area, Kent and South East
Tracy Thorne Estates is well-placed to advise you on the letting potential and rental value of your property.
At the valuation stage, we will talk you through our marketing strategy, share ideas, and seek a clear understanding of your requirements. While part of our focus is on maximising income for our landlords, the most important part is finding a tenant that will look after your investment and has the financial standing to pay your rent.
Whether you are a first-time landlord or an experienced property investor, we will be able to provide a service that is precisely tailored to your needs.
As members of PROPERTYMARK, TPO, and TDS, you are secure in knowing your most valued assets are in safe hands.
FULL MANAGEMENT SERVICE
INITIAL TENANT FIND FEE:
- 3 WEEKS RENT INC. VAT PLUS
- 14.4% INC. VAT OF THE RENT PER MONTH
Our Full Management service is the creme de la creme. This service is designed to take care of everything, so that you can just get on with your busy life and watch the rent come in, knowing your investment is in safe hands.
This fee is deducted monthly from the rent as it is received.
CONTRACT AND ADMINISTRATION FEES:
In addition to the letting fee, there is a charge for the provision and preparation of our tenancy agreement and pre-tenancy administration:
- Tenancy administration fee (one-off payment): £360 inc VAT at the commencement of the tenancy
- Tenancy renewal or rental increase administration fee: 2.3% inc VAT of the monthly rent
- Mid-tenancy addendum: £240 inc VAT
- Deposit registration fee: £30 inc VAT annually
RENT COLLECTION
INITIAL TENANT FIND FEE:
- 3 WEEKS RENT INC. VAT PLUS
- 12% INCLUDING VAT OF THE RENT PER MONTH
As well as sourcing you a fantastic tenant, our Rent Collection Service is designed to cover all aspects of the money process, so that you do not need to keep checking your bank account to see if the rent has been paid, or chase up late payments, send receipts, keep track of statements, bill payments, invoices, etc.
This fee is deducted monthly from the rent as it is received.
CONTRACT AND ADMINISTRATION FEES:
In addition to the letting fee, there is a charge for the provision and preparation of our tenancy agreement and pre-tenancy administration:
- Tenancy administration fee (one-off payment): £360 inc VAT at the commencement of the tenancy
- Tenancy renewal or rental increase administration fee: 2.3% inc VAT of the monthly rent
- Mid-tenancy addendum: £240 inc VAT
- Deposit registration fee: £30 inc VAT annually
LET ONLY
FEE: 6 WEEKS RENT INC. VAT
Our Let Only service is the basic service available from Tracy Thorne Estates.
We will ensure a high-quality tenant is secured for your rental property as quickly as possible.
This is payable in full upon the commencement of the tenancy, and is calculated on the length of the initial fixed term tenancy.
CONTRACT AND ADMINISTRATION FEES:
Your tenants’ security deposit will be automatically insured by The Tenancy Deposit Scheme.
Deposit registration fee: £30 inc VAT annually
VACANT MANAGEMENT
FEE: £60.00 INCLUSIVE VAT PER MONTH
As a landlord, there are a number of legal responsibilities and obligations that you MUST (and should) abide by.
These are all necessary; failing to comply with them could result in prosecution.
Being a landlord comes with its share of commitments and obligations. The law on protecting tenants is particularly heavy – with good reason. There are several obligations that you need to fall in line with, from safety to deposits, so it’s important you know what they are.
To make sure you understand these obligations Tracy Thorne Estates has put together an easy but extremely thorough online guide for you.
Read about all of your landlord obligations here:
We have over 30 years of experience in the estate agents and lettings market locally – what more could you ask for from your Agent?
We also know that whether you are a landlord, tenant, seller, or buyer – excellent communication and top-class customer service are of the essence, in order to ensure your transaction runs as smoothly and quickly as required – we know that just like a property, every customer is different and this is why we listen so carefully to your requirements, that way we can deliver a first-class and bespoke service to you.
Find out more about us here:
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