1. Register with us
We’ll take time to understand what you’re looking for and help match you to the right home - including properties not yet online.
Renting with Tracy Thorne Estates
Making your move simple, safe and stress-free
At Tracy Thorne Estates, we believe that tenants deserve the same level of care, respect and attention as landlords – because finding a place to live isn’t just about bricks and mortar, it’s about feeling at home. Renting should be straightforward, secure, and fully supported from start to finish. That’s why we offer quality, well-managed homes across Chislehurst, Bexley, Sidcup and Bromley, with a small, dedicated team who genuinely care about your journey. Whether you’re new to renting, relocating for work, or looking for a long-term place to settle, we’re here to guide you every step of the way.
Why Rent with Us?
Not all letting agents are the same. Some operate without proper regulation or training – but we’re different. We’re fully compliant, experienced, and accountable to recognised governing bodies, meaning:
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Your deposit will always be protected in a government-approved scheme
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Your tenancy rights are respected at every step
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We’re here to help you, not just manage paperwork
We’ve worked with tenants across Chislehurst, Sidcup, Bexley and Bromley for decades, and we’re committed to offering fair, responsive and friendly service.
What You Can Expect
From your first viewing to check-out day, we aim to make your rental experience smooth, safe and positive.
🏠 Quality Homes
Many of the homes we manage were once our landlords’ own properties — cared for and maintained to a high standard.
🔐 Safety & Legal Compliance
All our properties meet current legal standards and safety regulations — with up-to-date gas safety checks, smoke alarms, and EPCs.
🔄 Regular Property Visits
We carry out routine property checks, not just for the landlord’s peace of mind but to ensure you’re comfortable and happy, too.
Your Renting Journey
We’re here to support you every step of the way; whether you're planning a short stay or settling in for the long term.
2. Attend Viewings
We accompany you to viewings, answer questions, and explain anything you’re unsure about.
3. Apply & Reference
If you’d like to apply, we’ll guide you through the referencing process and keep you updated.
4. Sign & Move In
Once approved, we’ll handle the paperwork and ensure everything’s ready for a smooth move-in day.
5. Live Comfortably
Need something fixed? Have a question about your tenancy? Our property management team is just a phone call away.
6. End of Tenancy
When it’s time to move on, we’ll handle the check-out process fairly and return your deposit promptly (minus any agreed deductions).
Quick Enquiry or Common Questions?
Contact UsLocal Advice & Hidden Gems
🧭 Local Advice & Hidden Gems
We don’t just hand you the keys – we can also help you get to know the area. Whether you’re moving from across town or further afield, we can point you to the best:
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Schools, shops and leisure spots
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Bus routes and train stations
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Local parks, pubs and cafes
💬 Got Questions? We’re All Ears.
Yes, we do ask a lot when you first register – but that’s because we care about getting things right. The more we know about your situation, the better we can match you to the right property and give landlords confidence in your application.
📞 Call us on 0208 304 0997
📧 Or email: property@tracythorne-estates.co.uk
We take your renting journey seriously – and we’re here to help at every step.
TENANT FEES: CLICK TO EXPAND
We believe in clear, fair fees – no hidden charges, and everything explained upfront.
Tenant Fees (for Assured Periodic Tenancies in England)
Holding Deposit
One week’s rent (per tenancy)
This reserves a property while we complete referencing and pre-tenancy checks. It may be withheld if the prospective tenant provides false or misleading information, decides not to proceed, fails a Right to Rent check, fails to provide the information or documents reasonably required, or fails to sign the tenancy agreement within 15 calendar days, unless a different deadline has been agreed in writing.
Security Deposit
Held to cover damage, unpaid rent or breaches of tenancy.
- Five weeks’ rent (for annual rent under £50,000)
- Six weeks’ rent (for annual rent of £50,000 or over)
Unpaid Rent
Interest charged at 3% above the Bank of England base rate from rent due date until cleared (applies after 14 days of arrears).
Lost Keys or Security Devices
Tenants are responsible for the reasonable cost of replacing lost keys, security devices or fobs. If locks must be changed, this may include the cost of a locksmith, replacement locks and new keys. Written evidence of the reasonable costs incurred will be provided.
Additional administration, where reasonably incurred: £10 per hour, inclusive of VAT.
Tenancy Changes (Tenant Request)
- Contract variation: £50 (inc. VAT)
- Change of sharer: £50 (inc. VAT) or reasonable cost if higher
Covers landlord consent, referencing, deposit registration, and new legal documents.
Ending the Tenancy Without Giving the Required Notice
Tenants must normally give two months’ written notice, ending on a rent due date or the day before. If less notice is given, the tenant may be required to pay rent until the correct notice period would have ended.
Any payment will not exceed the rent due for that period. The landlord and tenant may agree in writing to a shorter notice period.
We’re members of ARLA Propertymark, and all client money is protected.
Redress provided by The Property Ombudsman.
