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Tracy Thorne Estates
Free valuation

Meet The Team

Tracy Thorne

Tracy Thorne Managing Director

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I was a latecomer to the industry at the age of 32 when I started as a trainee for a large corporate estate agency group and stayed with them for 16 years right up to the Assistant Area Manager position. They wanted to promote me to Area Manager but I declined as I prefer to deal with my customers and clients directly in order to build up a relationship to ensure I can offer each one a great service.

I moved to another corporate to do lettings at that stage where I took my ARLA Propertymark examinations and also very quickly promoted from Branch Manager to Assistant Area Manager. I then decided maybe it was time to start my own business so in 2016 I opened Tracy Thorne Estates (Formerly William Theakston Estate agents) covering the Bexleyheath and surrounding areas of Kent and South East London.

During this time I have offered both a sales, lettings, and property management service to all of my customers but have really built what I would consider a small and bespoke service, fuelled mainly by recommendations that pride itself, as a small family-run business, on a high level of repeat custom which in turn is testament to our outstanding customer service.

As a landlord, you need to trust your letting agent, and we have worked hard to earn the trust of our landlords and to offer the very best service to landlords and tenants, at whatever part of the letting journey you are on. We are dedicated to our profession and take our responsibility to you very seriously. If you have a property to let in the South East of London or North Kent or in fact anywhere less than 1-hour drive from our base, we would love to work with you!

We believe in a close and honest relationship with our landlord. As specialist letting agents in our field, we keep up to date with local and national property regulations to be able to advise our clients accordingly. Our local property market knowledge enables us to provide accurate rental property valuations; and as landlords ourselves, we use our property expertise gained from first-hand lettings knowledge to build lasting relationships and continue to improve our service every day.

Meet Tracy Thorne

With over 30 years of experience in the local property market, you can put your trust and faith in Tracy.

Tracy and all of the Tracy Thorne team live locally and know the area really well.  This is so important for our clients who are selling or letting their properties and also for our buyers and tenants, many of whom are moving to the area for the first time and have so many questions about the location, amenities, transport, and everyday life.  It’s such a big decision choosing where to live, and we are on hand to explain everything that is needed.

Not only that, all of our team are trained in sales, lettings, and marketing, including photography, and have studied for their legal examinations and continue their professional development in line with the Propertymark code of practice.

As a company, we are regulated by all the required bodies and stay up to date with any new legislation that comes into our market, whether it be for sales, lettings, financial services, and, of course, all local news.

Lauren Thorne

Lauren Thorne Property Administrator

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Meet Lauren Thorne

Our promise to you!

We promise to give you clear, sound and honest property advice

We promise to act in your best interests at all times

We promise to observe your confidentiality

We promise to listen to you, step up and do what it takes to meet and, hopefully, exceed your expectations

We promise to account to you in full and to be totally transparent with our fees and charges

We promise to update you on any changes to legislation and to notify you of all your legal requirements

We guarantee to treat you with respect and to accept full responsibility for any inconvenience caused by errors in our procedures, accounting or service commitment to you

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