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Tracy Thorne Estates
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Meet The Team

Tracy Thorne

Tracy Thorne Founder & Director

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Hello, I’m Tracy!

My journey into the world of estate agency began at 32 when I joined a leading estate agency as a trainee. Over 16 wonderful years, I worked my way up to Assistant Area Manager, but my heart has always been in connecting directly with you, my clients. That’s where I can make a real difference, ensuring you receive the highest standard of personalised service.

I spent some time in the lettings sector, where I quickly moved from Branch Manager to Assistant Area Manager after completing my ARLA Propertymark exams. Yet, my true calling was to create something of my own. So, in 2016, I took the leap and launched Tracy Thorne Estates, covering Bexleyheath and the surrounding areas.

I’m proud to say we offer a range of services in sales, lettings, and property management, but it’s the small, bespoke nature of our business that really defines us. We thrive on recommendations and repeat business, which speaks volumes about our commitment to you.

For me, trust between a landlord and their estate agent is key. We’ve worked tirelessly to earn that trust, providing top-notch service to both landlords and tenants, no matter where you are on your property journey. We’re not just about letting homes; we’re about fostering relationships and being there for you through every step.

We keep our fingers on the pulse of the property market, ensuring we’re always equipped with the latest information on regulations to give you the best advice. Our local knowledge means we can provide accurate valuations, and, being landlords ourselves, we share your perspective and understand your needs intimately.

If you’re looking for a dedicated estate agent within an hour’s drive from Bexleyheath, let’s have a chat. My team and I are here to make your property experience as smooth and successful as possible because at Tracy Thorne Estates, we’re all about bringing that personal touch to estate agency.

Lisa Bridget Wright

Lisa Bridget Wright Senior Sales & Lettings Negotiator

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Hi there, I’m Lisa!

A mum to three wonderful children and the proud owner of a delightful collection of pets, I often joke that managing a bustling household is a bit like orchestrating a property sale – both need patience, care, and a touch of humour (especially as I navigate through my second divorce!).

My adventure in the estate agency world started over 20 years ago. I’ve worn many hats since my days as a secretary, gaining a wealth of experience in sales, lettings, and property management. I’ve worked for large corporate chains, but nothing beats the charm and intimacy of an independent agency like ours. It’s here that I can truly connect with you – our clients and tenants.

Tracy and I go way back, having worked together at different companies before joining forces at Tracy Thorne Estates from the very beginning. This partnership has been a perfect fit for my honest and hardworking ethos. I thrive on the interactions with you all; there’s nothing more satisfying than matching a tenant with their perfect home or guiding a seller through a smooth and successful property transaction.

I might have a bit of a giggle about my struggle to list my skills (who finds it easy to talk about themselves, right?), but I promise you, my commitment to providing a straightforward, friendly, and thoroughly professional service is second to none.

If you’re looking for someone who combines decades of industry knowledge with a genuine passion for people and properties, then I’m your woman. Together with Tracy and our fantastic team, I’m here to ensure your estate agency experience with us is nothing short of excellent.

Lauren Thorne

Lauren Thorne Property Administrator

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Hi, I’m Lauren!

Since joining my mum, Tracy, in the family business back in 2017, I’ve been immersed in the vibrant and dynamic world of estate agency. As the go-to person for property administration, I ensure everything runs smoothly behind the scenes at Tracy Thorne Estates.

My role is all about the details – from registering new applicants, meticulously preparing property listings for the web, to keeping our Customer Relationship System in tip-top shape. I’m passionate about ensuring landlords and tenants experience a seamless letting process, so I handle all the administrative details with care and precision.

Though I might be a bit shy when it comes to talking about myself, my work speaks volumes. I take pride in being up-to-date with the latest property technology (proptech), which helps us stay ahead in the fast-paced property market. Organisation is my forte; whether it’s managing the nitty-gritty of our listings or keeping Tracy and Lisa’s hectic diaries in order, I’m always on top of things.

My colleagues often say I bring a quiet efficiency to our office, ensuring everything is in place for the team to provide the best possible service to our clients. If you’re dealing with Tracy Thorne Estates, you can be sure that I’m working diligently in the background, dedicated to making your property journey with us as smooth and stress-free as possible.

Our promise to you!

  • We promise to give you clear, sound and honest property advice
  • We promise to act in your best interests at all times
  • We promise to observe your confidentiality
  • We promise to listen to you, step up, and do what it takes to meet and, hopefully, exceed your expectations
  • We promise to account to you in full and to be totally transparent with our fees and charges
  • We promise to update you on any changes to legislation and to notify you of all your legal requirements
  • We guarantee to treat you with respect and to accept full responsibility for any inconvenience caused by errors in our procedures, accounting, or service commitment to you

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