Tracy Thorne Estates GDPR Policy

This policy outlines how Tracy Thorne Estates, operated by William Theakston Limited, hereinafter referred to as “we,” “us,” or “our,” collects and processes your personal data. Please read this policy carefully to understand how we handle your personal information.

Data Controller

For the purpose of UK data protection law, the data controller is William Theakston Limited trading as Tracy Thorne Estates. By providing us with your data, you warrant to us that you are over 13 years of age.

If you have any questions or concerns about this privacy notice, please contact the Data Protection Officer at: property@tracythorne-estates.co.uk

Information We Collect from You

• Information You Give Us: This includes information you provide by filling in forms on our website (www.tracythorne-estates.com), contacting us by phone, email, or any other means.
• Information We Collect About You: During your visits to our site, we may automatically collect technical information, including your Internet Protocol (IP) address used to connect your computer to the Internet, and information about your site visit.

Cookies

Our website uses cookies to distinguish you from other users, enhance your browsing experience, and improve our site. For detailed information about the cookies we use and their purposes, please refer to our cookie policy.

Uses Made of the Information

Information You Give to Us:

• Fulfil our contractual obligations to you.
• Provide you with information, products, and services you request.
• Offer information about goods and services similar to those you have purchased or inquired about.
• Notify you about changes to our services.
• Present site content in the most effective manner for you.

Information We Collect About You:

• Administer our site and conduct internal operations.
• Improve our site’s effectiveness for you.
• Enable your participation in interactive site features.
• Maintain site security.
• Measure advertising effectiveness and deliver relevant ads.
• Provide suggestions and recommendations about goods or services that may interest you.

Information We Receive from Other Sources:

When we receive information from other sources, we may combine it with the information you provide and the data we collect about you. We use this combined information for the purposes mentioned above, depending on the types of information received.

Disclosure of Your Information

You agree that we may share your personal information with:

• Any member of our group, including subsidiaries, ultimate holding companies, and their subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may also disclose your personal information to third parties:

• In the event of selling or buying any business or assets, in which case your data may be disclosed to the prospective seller or buyer.
• If we or substantially all our assets are acquired by a third party, personal data about customers will be one of the transferred assets.
• To comply with legal obligations, enforce our terms of use, and protect the rights, property, or safety of us, our customers, or others. This includes sharing information with other companies and organisations for fraud protection and credit risk reduction.

Where We Store Your Personal Data

The data we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or our suppliers. By submitting your personal data, you agree to this transfer, storage, or processing. We will take all reasonable steps to ensure your data’s secure treatment in accordance with this privacy policy.

While we strive to protect your personal data, please note that internet transmission is not entirely secure. Any data transmission to our site is at your own risk. Once we receive your information, we implement strict procedures and security features to prevent unauthorised access.

Your Rights

You have the right to request that we do not use your personal information for marketing purposes. You can exercise this right by unsubscribing via the link in any marketing emails we send you.

UK data protection law grants you additional rights, including accessing your personal information, objecting to its use for certain purposes, and the right to erasure, restriction, or receipt of a machine-readable copy of your personal information. To exercise any of these rights, please contact us at the address provided below.

We will comply with the law in responding to your requests, but there may be legal reasons preventing us from fulfilling all requests.

Changes to Privacy Policy

Any future changes to our privacy policy will be posted on this page and, when applicable, notified to you by email. We encourage you to check this page regularly for updates or changes to our privacy policy.

Contacting Us

For questions about this privacy policy or how we handle your personal information, please contact us at the address provided in the ‘contact us’ section of this website or email: property@tracythorne-estates.co.uk

We hope to address any concerns or questions you may have. You also have the right to raise concerns with the Information Commissioner’s Office at the following address: