Whether you’re looking to sell your home in Chislehurst, let a flat in Bexley, or simply need some friendly local advice, we’re here to help. We’ve answered some of the most frequently asked questions from sellers, buyers, landlords and tenants below – but if you still have a question, just pop it into the form and one of our team will be in touch shortly. No obligation, no pushy sales talk – just straightforward property advice from the local experts.
Quick Enquiry
Lettings - Landlord FAQs
1. What areas do you cover for letting properties?
We cover Chislehurst, Bexley, Sidcup, Bromley and surrounding areas – typically within a 1-hour drive from our Chislehurst base. From Greenhithe to Blackheath, we know the patch inside out.
2. Do you offer full management or just let-only services?
We offer a range of landlord services to suit your needs – including let-only, rent collection, and full property management. Many landlords opt for full management for total peace of mind, especially with all the legislation in the industry and hefty penalties for non-compliance.
3. How do you find suitable tenants?
We use a combination of major property portals, social media, and local marketing. Every tenant is carefully vetted with full referencing and affordability checks.
4. What are your landlord fees?
Our fee structure is transparent. We charge a percentage of the monthly rent depending on the service level. You can view our full Landlord Fees & Service Levels here.
5. Do you manage properties near schools or transport links?
Yes – we frequently manage properties near popular schools like Chislehurst & Sidcup Grammar and Coopers School, and near transport links including Chislehurst, Bickley, and Albany Park stations.
6. What if there's an emergency out of hours?
We have a 24/7 emergency contact number and trusted contractors ready to attend to urgent issues for managed properties.
7. Do I need to register the tenant’s deposit myself?
If you choose our full management service, we’ll handle deposit protection, prescribed information and compliance with the Tenancy Deposit Scheme on your behalf.
Sales - Vendor FAQs
1. How much is my property worth?
You can get a free, instant online valuation, or book an in-person appraisal with Tracy or one of the team. We specialise in selling homes across Chislehurst, Sidcup and Bexley.
2. Do you charge upfront fees for selling?
No. Our sales fees are only payable once your sale has completed. We don’t charge for valuations or marketing.
3. What makes you different from other agents?
We’re independent, local, and hands-on. With over 30 years’ experience in the area, we offer a truly personal service – no call centres or corporate scripts.
4. Will my property be listed on Rightmove or Zoopla?
Yes – your property will be marketed on the major portals, our own website, social media channels, and to our database of active buyers.
5. How quickly can you get my property on the market?
We can usually have your home professionally photographed and listed within 48 – 72 hours of instruction, subject to an EPC.
6. Can you help with conveyancing or surveys?
Yes – we can put you in touch with trusted local solicitors, surveyors and mortgage advisors if needed. There’s no obligation to use them.
7. What happens if I get an offer directly from a buyer?
If you’re in a sole agency agreement with us, any offer – even direct – is still subject to our terms. But we’ll guide you through your obligations with full transparency.